How do I capture the time the user clicked on Create Issue and not after the issue got created?

[Saranya Rajagopalan]

The 'Created on' field shows the time after the issue gets logged / created.

How do I capture the time into a field, when user clicks on 'Create Issue' and not after!

[Nic Brough -Adaptavist-]

Jira doesn't log that (it's pretty much irrelevant data, I can't think of any real use for it that I couldn't use the actual creation date for).

You would need to change Jira's core code to enable it to record and store it, and that's not something you can do on a Cloud service.  

You could raise a feature request for Atlassian to implement it, but I think the response is likely to be a "no" based on the same reason I gave earlier in this answer.

[Payne]

Here is a possible solution for you, with 2 big IF's: IF you have the ScriptRunner app, and IF it's possible in the Cloud environment (it is in the Server environment), you could use a Behaviour to plug the current date/time into a custom field on the Create Issue screen right at the beginning of the action.

[Taranjeet Singh]

@Payne I think the behaviours are not available in ScriptRunner for Jira Cloud yet. @Nic Brough -Adaptavist- could confirm or correct me if I am wrong!

[Nic Brough -Adaptavist-]

@Taranjeet Singh - you are right, Jira Cloud does not (yet) support the stuff we would need to be able to write Behaviours for it.

[Taranjeet Singh]

Thank you for the information @Nic Brough -Adaptavist- !