How do I change a custom workflow status from being considered "In Progress" to "To Do"

[Jodi Jones]

We are set up with a company-managed project and using Kanban.  For my "backlog" board, I have 4 columns (Backlog, Needs Refinement, Ready for IT, Approved for Dev).  Since these are all columns BEFORE any dev work is actually ready, they should all be classified as "To Do" (gray).  However, 2 of them are classified as "In Progress" (blue) and one is classified as "Done" (green).   I can't seem to find where I can change the status category (or whatever it may be called) on the custom workflow columns we created. Help!  

[Hector Florin]

Hello @Jodi Jones ,

Welcome to the Community.

 If you want to set your "backlog" board to have all this 4 status (Backlog, Needs Refinement, Ready for IT, Approved for Dev) to be set as part of TO-DO, then drag and drop the unmapped status to the desired column. Or take one status from one column to the other.

Have a great weekend.

Regards,
Hector

[Dave Rosenlund _Trundl_]

Welcome to the community, @Jodi Jones. 

I am afraid you'll need to work with your company's Jira administrator and/or your project administrators on this. You/they will want to examine the 'status categories' that were assigned to these custom issues and get them into the right categories.

Also, it sounds like you'll want to review the project workflows to make sure they meet your needs.

I hope this helps,

-dave

[Jodi Jones]

@Dave Rosenlund _Trundl_ - I am the project administrator and my company administrator doesn't know where to update the status categories.  Do you know where to update those?

[Dave Rosenlund _Trundl_]

Hi, Jodi. You can edit the properties of a custom issue using the same features that were used to create it.

You can learn more here: Add, edit, and delete an issue type

~~~~~~~~~

In case you did not know, all Atlassian on-demand, self-paced training is free now. To become more comfortable with Jira administration, you may want to take advantage of the Jira administration and/or Project administration learning paths.

Best of luck,

-dave