How do I change the destination step of the create issue transition?

[Kimberly Dante]

I want created issues to arrive at a status other than "open". "Edit transition" is greyed out on the cog of the create issue transition (as is "delete transistion" and "view conditions"). And if I try to add another transition from create issue, I get " You cannot add a transition to or from the initial action [Create] of a workflow." Do I need a special plug in to do this or maybe my version is too old. I'm on 5.0.2

[Kimberly Dante · Accepted solution]

Thanks! Text based editor worked like a charm.

[Vidic Florjan]

>> Do I need a special plug in to do this or maybe my version is too old. I'm on 5.0.2

I think this is a bug. It is resolved in version 5.03.

Link to release notes: JIRA 5.0.3 Release Notes

Link to issue: JRA-27220

Cannot edit the initial status with the Workflow Designer

[Christian Czaia [Decadis AG]]

I was having problems with the flash based editor. Try the text based editor, there you should be able to change the destination step..

[Nic Brough -Adaptavist-]

There is no way to add a second transition from "create" - there's nothing there to hang it on.

You've got the right idea first time - you simply need to edit the actual create transition - you will be able to change it to any step you want in the rest of the workflow.

However, as that's greyed out, I suspect that you've hit one of two things - either you're trying to edit the default workflow (you can't) or you're trying to edit a workflow that is actively used by a project (which you can't in some cases). In both of these cases, make a copy of the workflow and try that - you should find edit transition then works.

[Kimberly Dante]

It is not the default workflow nor is it active yet. I can easily edit the other transitions in the workflow, just not the create issue transition.

[Nic Brough -Adaptavist-]

Hmm, that's odd. Are you using the text based workflow editor, or the diagram one? Could you try the other?