How do I check if RPC plugin is installed?

[Mathijs Groen]

Hi, my question is how to check if on our JIRA installation on cmservices.atlassian.com RPC plugin is installed?

I need RPC plugin to be able to post bugs from testing software suit, to Jira.

Please provide instructions as on how to check and install RPC plugin.

Thanks,
Mathijs 

[Nic Brough -Adaptavist-]

You can't install add-ons like that in Cloud.

Even if you could, you wouldn't have it - RPC was deprecated a while ago and it does not work for more recent versions of JIRA.

Whatever you're trying to do, it needs to use either the UI, REST or Connect addons (which use REST anyway)

[Mathijs Groen]

I am using TestComplete for test automation. I want to upload found bugs to Jira.

According to this article JIRA is supported up to version 6.4.7 .

At the moment I am getting an error code 415 when trying to connect to our JIRA system from TestComplete.

[Nic Brough -Adaptavist-]

Cloud is well past JIRA 6.4.7, so it's not going to work.  You'll need TestComplete to provide a version of it that works over REST (and/or a Connect addon)

[Mathijs Groen]

Thanks for the confusion. I noticed TestComplete 11.20 - JIRA 7.1 integration is actually working.

Point was I had to use "https://" preface  instead of http:// , and I had to use login name (NOT email address) in TestComplete to succesfully connect to JIRA, and post issue.

[Nic Brough -Adaptavist-]

You hadn't mentioned that you were using the wrong settings.  There's no way we could have known that.

[Mathijs Groen]

Correct. Also, I couldn't have known that it would be operative. Since in the documentation is stated that JIRA is supported up to version 6.4.7

[Deleted user]

If you have the proper permission (JIRA Administrator and above), you can view it in the "Add-Ons > Manage Add-Ons" page.