Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I choose multiple security level in single issue?

liujingwuljw March 1, 2023

I have configured a JIRA security scheme with multiple security levels to my project, I hope to select multiple security levels to my target issue, but now its form is a radio box. How do I achieve it?

(I also saw that "security level" is a system fields in JIRA fields configuration, which not support change the form of this fields)

3 answers

2 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 1, 2023

Welcome to the Atlassian Community!

An issue can not have multiple security levels.  The level is an unambiguous and clear defintion of who can see the issue.

1 vote
Václav Durchánek August 23, 2023

and what about the case when you have several countries, for example PL, SK, IN and you want the ticket to see PL and SK in some cases? and some tickets only SK ? and some PL, SK, IN ? are you going to make a matrix of dozens of security levels just in case? and in addition, you don't want to constantly update the security levels of the JIRA admin, you want to let the project admin manage the project, for example. How do you do it? .the only option is project roles. So you have to make a security level for each combination of Roles ?

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2023

Then you set up the security levels that you need.  You don't have to do it by role, you can use groups, fields, individuals, or roles.

0 votes
Kian Stack Mumo Systems
Community Champion
March 3, 2023

@liujingwuljw

If you want to expand who can see the ticket, you would need to add multiple groups, project roles, user pickers, ect to your security levels so that when one of them is selected, it allows more users to see them.

For example, you could have a security level called "just-admins" that has only an administration group in it. If you set a ticket to that level, only the administration group could see it.

You could define a second security level called "admins + project users" and allow the administrator group AND the project role Users to see it.

Suggest an answer

Log in or Sign up to answer