How do I combine administration/billing of JIRA Cloud and Bitbucket accounts?

[Tim H_]

I should be able to do this according to the page below. How do I access the Bitbucket team that was apparently created for me with my Cloud account?

https://confluence.atlassian.com/display/BITBUCKET/Merge+accounts

[AgentSmith · Accepted solution]

Hi Tim!

The Merge Accounts document only pertains to merging Bitbucket teams/individual plans. In other words, merging with JIRA is not in scope.

Additionally, its not possible to consolidate a Bitbucket SEN # with a JIRA #. That means if you currently have JIRA Cloud and you establish a Bitbucket 10 user or more plan, the SEN #'s will be different,  unfortunately. 

I've added a comment to the Merge Accounts document which includes the following knowledge base article:

https://confluence.atlassian.com/display/CLOUDKB/As+An+Admin%2C+I+Want+to+Add+My+Bitbucket+Plan+to+My+Existing+JIRA+Cloud+SEN

Sorry for the limitation and for any confusion! 

Kind Regards,

Jason Worley | Cloud Support

[Himanshu Mittal]

Has this been done now ? Can I get billed for my Bitbucket account via the JIRA SEN# ?

[Martin Zastawny]

This is sooo confusing.

A software company which makes software so confusing, I dont get it

[Aviad Hahami]

That's Atlassian on a nutshell

[Dan Greening]

And, funny thing, they haven't fixed it in four years since it was reported.

[Viktor Jarnheimer]

We receive about 20 invoices per months from JIRA. I don't see why it can't be just one invoice.