How do I create an automation to update a label when the QA Subtask is assigned to a certain QA pers

[Glen Brannigan]

How do I create an automation to update a label when the QA Subtask is assigned to a certain QA person?

Thanks

Glen

[Bill Sheboy · Accepted solution]

Hi @Glen Brannigan 

Have you started and automation rule and it is not working as expected?  If so, context is important for the community to help.  Please post the following:

• what type of project is this (e.g., company-managed, team-managed, etc.), 
• an image of your complete automation rule in a single image for continuity,
• images of any relevant actions / conditions / branches,
• an image of the audit log details showing the rule execution, and
• explain what is not working as expected and why you believe that to be the case.

If you have not started started a rule yet, perhaps review this documentation to create the rule:

• https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
• https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-assigned
• https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#Issue-fields-condition
• https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Edit-issue

Kind regards,
Bill

[Vignesh Jayagopal · Accepted solution]

Hi @Glen Brannigan You can try setting up the rule like below.

[Glen Brannigan]

See below error I'm getting

Issue assigned
03/10/2025, 14:56:31

Issue fields condition
03/10/2025, 14:56:31

We excluded the configured field from this action as it couldn't be found:
Subtask

[Glen Brannigan]

All is good now

Thanks you very much for your help

[Glen Brannigan]

Just one more question, on the above how do i set  up automaton  so it adds the label to the parent ticket and not the subtask

Thanks

Glen

[Vignesh Jayagopal]

@Glen Brannigan Kindly mark my answer as accepted if that helps. For your second question, you can try like below.

[Varsha Joshi]

Hi @Glen Brannigan 

1. Create a rule with when the value changes for assignee field

2. compare it to the QA peers list

3. Add a label. 

I have included a screen shot of the rule. Hope this helps.