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How do I enable a goup to make "restricted" comments?

Sophia Wagner February 26, 2018

Hello!
in Jira, we have the possibility to add a comment that is "restricted to developers".

I want other gourps - not only the developers - to add comments, that are restricted just to members of the group.

How do I do that?

Thanks for you help!

2 answers

0 votes
Nisha Hajamohideen
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February 26, 2018

While clicking on the padlock on the comment box, you will be able to see a list of project roles. 

The comment can be restricted to the project roles.

Add other project roles what you want restriction to apply to.  The user must be in the project role to add restricted commented visible to the members of the role.

0 votes
Jack Brickey
Community Champion
February 26, 2018

@Sophia Wagner,

  1. Create a group under user management/groups
  2. Add members to the group 
  3. Set up permissions for the group to have the desired access
  4. Ensure that users that you don't want to have access do not belong to a group that does have access, e.g. jira-developers.

For more on Permissions see this document.

Sophia Wagner February 26, 2018

Thanks so much @Jack Brickey
Can you explain how exactly "Set up permissions for the group to have the desired access"?

I do have administrator rights, but I never found out how to add permissions to a group.

Jack Brickey
Community Champion
February 26, 2018

TBH, it is a bit difficult to say for sure w/o understanding the details here. I would suggest focusing in on your first comment in the original question. You mention that currently you "....have the possibility to add a comment that is "restricted to developers"". How is that done in your config today? Who cannot see the comments and what permissions do they have or not have? On the surface it would seem that you simply should add users to the project and give them full permissions but I suspect that you have some restrictions you wish to apply. This is why i provided you a link to the documentation so that it would help you think thru the problem a bit.

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