Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I include a ticket # or ticket link in an Automate rule alert?

Curtis Michael
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2024

Hi, 

I am trying to configure an Automation rule that alerts me via Slack when a ticket from one project is moved to another project. I want to include the ticket link or # in the alert/notice. How do I do this? 

Screenshot 2024-10-03 at 2.07.19 PM.png

2 answers

1 accepted

3 votes
Answer accepted
Yash_reddy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 3, 2024

Hi @Curtis Michael 

Welcome to Atlassian Community

{{issue.url}} will provide issue link value.

Let me know if this worked

Curtis Michael
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2024

That worked, thanks :) 

0 votes
Manoj Gangwar
Community Champion
October 3, 2024

Hi @Curtis Michael welcome to the community! 

You can use {{issue.key}} or {{issue.url}}

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events