I have a custom field called Due Date, which is a custom field in which a user inputs the date that they would like a Jira Issue to be resolved by. I also have a custom field called Why Was Due Date Missed, which is a multi line text entry field, which is hidden and not required by default. On the transition from the last workflow status to the resolution, I want the screen to force the user to enter something into the Why Was Due Date Missed Field before being able to transition the issue to a resolution status, if the current date is past the value of the Due Date field. What is the best/easiest way of doing this? Thanks in advance!
Hi Shounak,
You may need an add-on to fully accomplish this task, however, I would start with the knowledge base article How to display a Field based on another Field's selection and see if you can modify it for your needs:
If you would like show a Field B, ONLY if certain value from Field A is chosen, it can be achieved by performing the following steps:
In this example, if a Priority - Critical (Field A) has been chosen for an issue, another field (Field B) will be displayed. Fill in the following text into the Description field (Field B):
<script type="text/javascript">
priority = document.getElementById('priority');
if (priority) {
target = document.getElementById('customfield_10000');
// Hide the target field if priority isn't critical
if (priority.value != 2) target.style.display='none';
priority.onchange=function() {
if (this.value == 2) {
target.style.display = '';
target.value="enter message here";
} else {
target.style.display='none';
}
}
}
</script>
Make sure to change the
customfield_ID
and priority.value
. To find the customfield_id
, view the source of the page when viewing an issue, or check the URL when editing a custom field.
Cheers,
Branden
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.