How do I make the old view permanent?

[Alan Lanteigne]

Hello,

Something changed today and now I have to click the options -> See Old View option every time I open a ticket.  The new view is way too confusing and feels like a scavenger hunt to find settings that should be right in front of me.  I remember a setting to persist the old view without having to click that Old View button every time.  How do I get that setting back?

Thanks

[John Funk · Accepted solution]

Hi Alan - yes the old view is gone as far as it being able to be set as a default. You can access the way Jack describes or you can actually tack on this code at the end of the URL

?oldIssueView=true

[Darryl Lee]

Until they disable it, you can even make a Chrome "bookmarklet" that automatically appends the query parameter to any URL:

javascript:(function() { window.location = window.location.pathname + window.location.search + "?oldIssueView=true" ; }())

(To use that code, create a bookmark of any page. It works best if you put it on your bookmark bar. Then edit the bookmark, replacing the URL with the code above, and the Name with something like "Old View".)

[Alan Lanteigne]

Wow, thank you for that response!  That is fantastic.  Sanity restored with one easy click per page.  Thank you so much @John Funk  @Darryl Lee 

[John Funk]

Hey Alan - if this solved your question, can you click on the Accept Answer button above to close this one out? Thanks!

[Andrey Legayev]

I implemented a script for Google Chrome with TamperMonkey extension.
It redirects browser to old view every time you open jira issue:
https://bitbucket.org/andrey-legayev/jira-cloud-force-old-issue-view/src/master/

Feel free to post bugs in BitBucket Issues - I'll try to fix them

[Michael Woffenden]

Is there a workaround for Firefox?  The new issue view is driving me crazy!

[John Funk]

There are no work arounds, the old view is gone. 

[Andrey Legayev]

You can redirect browser to Old Issue View automatically every time when you open JIRA issue URL by using following user script:
https://bitbucket.org/andrey-legayev/jira-cloud-force-old-issue-view/src/master/

It's implemented for Google Chrome + TamperMonkey extension.

Feel free to post bugs in BitBucket Issues - I'll try to fix them

[Guilherme Leme]

It didn't work for me, when I try to save the bookmark, I get the warning that the url is invalid

[Guilherme Leme]

I discovered the error, the correct url would be

[Guilherme Leme]

[Guilherme Leme]

replace '&colon' by colon character

[Darryl Lee]

Thanks @Guilherme Leme for the correction. I didn't notice that the forums here replaced the colon. I tried to fix it and it didn't work. They must be trying to block me from embedding malicious code. :-)

[Guilherme Leme]

You're welcome @Darryl Lee

I just created an even better solution using the Tampermonkey plugin in Chrome, if anyone is interested, just add the extension and create a new script and paste the code below, the pages will be automatically updated to the oldissueview.

// ==UserScript==
// @name Jira OldView
// @namespace http://tampermonkey.net/
// @version 0.1
// @author Guilherme
// @include http*://*.atlassian.net/browse/*
// @exclude http*://*.atlassian.net/browse/*?oldIssueView=true
// @icon https://www.google.com/s2/favicons?domain=atlassian.net
// @grant none
// ==/UserScript==

(function() {
 var oldUrlPath = window.location.pathname;
 var newURL = oldUrlPath + "?oldIssueView=true";
 window.location.replace (newURL);
})();

[Ethan V.]

It doesn't seem to be updating automatically. I have to manually run the script.

[Darryl Lee]

That's funny. @Andrey Legayev came up with a similar solution recently:

https://bitbucket.org/andrey-legayev/jira-cloud-force-old-issue-view/src/master/

From here: https://jira.atlassian.com/browse/JRACLOUD-70555?focusedCommentId=2755966&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-2755966

One caution: oldIssueView is not guaranteed to be there forever.

As of April 27, Atlassian says that old issue view is available "for a limited time" and emphasizes that it's temporary.

https://support.atlassian.com/jira-core-cloud/docs/temporarily-click-through-to-the-old-issue-view/

[Andrey Legayev]

@Guilherme Leme your code should work for 1st page view, but once you opened JIRA all navigation inside is done by AJAX refresh, no page reload. I had to use setInterval() to catch silent changes of URL in address bar.

@Darryl Lee This is the only way to have working JIRA for us.
2nd solution: switch to other vendors. Our team is actively evaluating this way of fixing JIRA.

[Ethan V.]

@Andrey Legayev Could you post your reworked script of Guilherme's?

[Andrey Legayev]

@Ethan V.  posted as Answer

[Jack Brickey]

You can’t disable it like he used to be able to. There is a setting under your avatar called personal settings and in there you’ll see your labs but it will give you a message telling you about the transition to the new Issue view. 

[Ethan V.]

Yes, I know. Thus the reason I'm here complaining about this crap. Currently I still have the old view while everybody else seems to have the new view. Terrible