How do I restore a deleted group?

[kungfucarlos]

I recently deleted a group from my JIRA OnDemand and I appear to have lost a whole set of issues. Is there a way to restore the group I deleted?

[Nic Brough -Adaptavist- · Accepted solution]

Not really "restore", but you can simply re-create a group with the same name.

Deleting a group will not have touched your issues though, you've not "lost" any of those.

[Karthiga Sethuraj]

Hello Nic, 

I deleted a user group in JIRA server. All the comments and the worklogs that were restricted based on that user group is lost now. Is there a way to restore this ?

Thank you.

Karthiga

[Nic Brough -Adaptavist-]

No, the group has gone, along with all the settings that relied on it.

[Karthiga Sethuraj]

OMG!! So there is simply no way to restore them even by querying the DB ?

I just created a support ticket too.

https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-656933

Asked the community here: 

https://community.atlassian.com/t5/Jira-questions/Comments-and-worklogs-restricted-to-old-user-group-is-lost-in-a/qaq-p/1016651#M325829

[Karthiga Sethuraj]

More info to provide extra context: Actually the comments visibility were restricted to a Project Role called Developers. 

And we changed the "comment visibility" option in JIRA Settings > System > General Configuration from "Project Roles only" to "Groups & Project Roles"  

And allowed users to restrict to using the group instead of the Project Role.

[Nic Brough -Adaptavist-]

Correct.  You've deleted it.  The DB won't have anything because you deleted the rows representing the group.

[MJ]

As Nic said, it is highly unlikely that you have lost any issues. My guess would be that the group you have removed provided the appropriate permissions to see the issues in the first place, maybe this is the direction you need to look at.

[kungfucarlos]

Thanks Nic. Sorry for not feeding back sooner. Bit a of rookie on JIRA, coupled with trying it out on a big project has made this a teep learnin curve.  Finally managed to work out how to find those missing issues. Thanks for the answer though.