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How do I share my tickets to non JIRA users on real time

koaparna
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September 25, 2024

I want my end users to have visibility of tickets that are being logged, does JIRA provide any way to integrate real time reporting or filtered data with limited column to be shared with any NON JIRA users.

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MobilityStream
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September 25, 2024

Hi @koaparna ,

 

Unfortunately, this is not standard functionality in Jira. Many of our clients use either our Google Sheets Integration or Excel Online Integration app to set up real-time integrations to Google Sheets or Excel 365. They can control what issues and fields are included in the export so that non-Jira users exactly see what they need to see. Give it a try. You can contact our Service Desk at support@mobilitystream.com and we will happily guide you through setup and show you what worked well for other clients in a similar situation.

 

Kind regards,

The Mobility Team

 

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Michael Yaroshefsky - Visor for Jira
Atlassian Partner
September 25, 2024

Hi @koaparna if I'm reading correctly you want a way to share real-time data with non-Jira users (and ideally to filter that data to show those users what is genuinely relevant to them)?

Unfortunately this isn't really possible with Jira. Exporting is possible, but obviously that data becomes stale immediately (it isn't real-time). 

Our app (Visor) enables you to create tables, Gantt charts, dashboards and other visualizations that you can share with non-Jira users.

Visor has a two-way integration with Jira (ensuring data is real-time and stays in sync with any changes in Jira) and you can create custom views to show/hide, or format to meet the needs and expectations of different individuals or groups that you want to share with.

Hope that helps - you can try using Visor for free via the Atlassian Marketplace

 

gantt_chart_drag.pngvisor table view.png

 

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