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How do I stop receiving notifications when a ticket is updated

Joanne Gryniewicz September 9, 2020

I am receiving too many notifications where tickets are updated but there is no comment or mention of me specifically. How do I stop receiving those. Is it a matter of no longer becoming a 'watcher' on those issues? 

2 answers

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Answer accepted
Sven Cipido
Contributor
September 9, 2020

Hi Joanne,

Normally indeed just remove yourself from the watchlist.

Regards
Sven

0 votes
Joe Pitt
Community Champion
September 9, 2020

Notifications are controlled by the notification scheme. Only the Jira admin can control that. You can take yourself off watching the issue

I have found the default notification scheme is overkill everywhere I've setup JIRA. If you haven't setup the default user profile to exclude sending updates they make I suggest you change the default and have all the users modify their profile.  Talk to your users to see what they want. Most reporters want create, close, and maybe one or two other milestones statuses depending on the issue type. You can easily create custom events to put in the transition post functions for those events. If you allow people other than the assignee to work on the issue the assignee may want notification of things they do, especially update and comment. 

Joanne Gryniewicz September 9, 2020

thank you! it's just me. I may try removing as a watcher. 

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