How do I turn off email notifications

[Kevin Molloy]

Our production instance of JIRA is sending out multiple email notifications for every activity.

How do I turn off email?

[Kevin Molloy · Accepted solution]

All fixed now, phew.

[Kevin Molloy]

Hi Marcus

A disable email button would have been wonderful but we are not yet on v5.2.

anyway, the mystery of multiple emails has now been solved.

https://confluence.atlassian.com/display/JIRAKB/Duplicate+Issue+Creation%2C+Comments+or+Notifications

[Mark O.]

What's the point of posting a link if Atlassian is going to break it without a redirect? This question is no longer answered

[Marcus Silveira]

Hey Mark,

Seems the new link for this doc is at https://confluence.atlassian.com/jirakb/duplicated-issue-creation-comments-or-notifications-280068481.html

[Marcus Silveira]

Hi Kevin,

You can simply change the notification scheme on your project administration screen or you can disable the whole outgoing mail server, stopping JIRA from sending any emails.

Hope this helps,

Marcus

[Kevin Molloy]

Thanks, but it's the whole JIRA system.

[Marcus Silveira]

Ok Kevin.

Depending on your JIRA version you should have a Disable button to stop the outgoing mail server (JIRA 5.2.x). If you don't have the Disable button, you'll need to remove the whole mail server configuration.

[Anshul Monga]

In my case, despite disabling all notifications and disabling SMTP details whenever a new ticket is created via incoming email; the sender gets an email notification. 

I want to disable this auto email notification. Can anyone help ?

[Iza]

hi, i cant find notification setting for disable my email notification.

[Nic Brough -Adaptavist-]

Talk to your administrators about the notification scheme in your project(s)