How do I update the time scale for the control chart?

[Tom L]

Under the JIRA reports, the control chart dates are for last year (2019) rather than this year. So its showing the last three months of 2019 for example; how do I update this to 2020?

[Randy · Accepted solution]

Assuming you don't have any filters toggled and your date range dropdown is set to "Last Three Months" one of two things are happening:

1) There are no resolved issues in 2020; as in issues with the resolution field set to something

2) You've stumbled upon a bug with Jira

To verify that it's not #1, run a query to see how many issues were resolved this year.

[Tom L]

Thanks for the input. I think it is a bug since I haven't found a board on our JIRA install that is showing 2020 in the control chart.

[Randy]

Try reindexing.  Maybe that's screwing with the queries that pull data for that chart.