How do I use a filter to display "Development Sub-task" along with Story and Bugs on the agile board?

[Regina Arnao]

I am trying to set up a filter to show Issue types of Story, Bugs, Spike and Development Sub-task.  For some reason Sub-tasks aren't showing up on the agile board.  How do I make this happen?  Example filter:

(project in ("Project A") or labels = ProjectA) and issuetype in (Story, Bug, "Development Sub-task", Spike) 

[Nic Brough -Adaptavist- · Accepted solution]

Sub-tasks will not show in Scrum "plan" mode, because you're supposed to plan at a parent level.  In work mode, they will show, but check the filters to make sure that you actually have some, and that you haven't quick-filtered them away, or used swimlanes to hide them accidentally.

[Regina Arnao]

Okay. I do see them on the Work Board. Wanted them to appear on the Plan board. What you said about planning at the parent level makes sense.

[Nic Brough -Adaptavist-]

Yes, sometimes, people don't work like that, but the sub-tasks will always stay with their parents, so there's not much point in having them in "plan". Sometimes, it would be nice to see them in there though!

[Philippe Aubin]

First make sure that all the ''status'' are mapped in existing column of your board. (sometimes, sub-task have differents workflows and status)

Secondly, if your board is a Scrum board and subtask are created in another project, sometimes they will not appear. 

[Regina Arnao]

Phillippe, I don't understand first comment. How would I check this? For the 2nd comment, the subtask was created in the same project as the board.

[Nic Brough -Adaptavist-]

Phillippe is pointing at the way boards are built. In Jira, all issues follow a workflow, and these can be simple or complex, and you can use different ones for different issue types. So let's say you have Bugs using a workflow of open -> in progress -> closed, and subtasks that go from open -> development -> closed. Now, boards have columns, and these columns work by showing you groups of status. Quite often, you find boards are 1:1, so you have a board with |Open | in progress | closed| and those columns pull in the status of Open, in progress and closed as named. But, in my example, I have a fourth status of "development". So the board I have just defined would hide all subtasks in the status of development (and to fix it, I'd add "development" status into the in progress column) There's an easy check - go into the board definition and check the columns. On the left, you'll see a list of all the status you have not mapped that you should consider adding into the columns somewhere.

[Philippe Aubin]

Thank you for the precision Nic ! And sorry for the lack of follow up on this issue, i was hold up in meeting yesterday.