I was asked to do a report which allows us to see how long someone was with the issue assigned to him/her (no matter the status).
That is because people are not responding, and taking very long to close issues. So we need a report on this way.
We use JIRA 7.12 server version.
We use this add-on which is (currently) available for free on JIRA Server:
https://marketplace.atlassian.com/apps/1211499/issue-history-collector
Note: JIRA Cloud version needs to be licensed.
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