How can I enable the satisfaction survey for all projects in Jira other then service management ?
I dont satisfaction setting under projection setting.
if I understood you correctly you would like to induct satisfaction surveys for projects that are NOT Service Desk/Service Management projects?
Customer Satisfaction surveys are (by means of built-in code) only available to Service Desk/Service Management projects:
https://confluence.atlassian.com/confeval/jira-service-management-evaluator-resources/jira-service-management-customer-satisfaction-surveys-csat
In case you have a Jira Software project and want to conduct surveys an App from Marketplace could probably help:
Regards,
Daniel
Hi,
I cannot see any workflow for satisfaction. Is there a possibility to have an email triggered to an individual or group if the satisfaction is very poor or poor?
Thanks
Erika
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Hi @erika
I found some idea in this thread:
Maybe you want to use that combined with a filter subscription so you stay informed about very poor or poor satisfaction values?
Regards,
Daniel
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Hi @Satish Pengal,
It actually depends on the project type:
Hope this helps!
- Manon
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