Hello,
I am new to JIRA (on prem). I was wondering if anybody can let me know the best way to mass export all the information stored on JIRA, to an excel spreadsheet or PDF etc.
Thank you!
Jamie
Welcome to the Atlassian Community!
There's no real way to do this. The built-in exports are capped at 1,000 issues (and only contain issues, not the project, config, user, etc, data) simply because exports load the system and it can become unusable by the other users.
So we could start talking about taking an XML backup and parsing XML, or scripting stuff that gradually draws it all out over a REST connection (both of which are slow and a lot of work), but the best thing you can do is go back to "why?"
Why do you think you want to "mass export"? What problem do you think it might solve?
Welcome to the community @Jamie Liao
Could you share the use case / end goal of why you are trying to export data, perhaps with that I can suggest something more suitable.
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