How is the total average cycle time calculated for a given project using Jira's Control Chart. When I look at the cycle time for all statuses I get one number, but when I average the cycle times for the individual statuses in a given project I get another

[Stephen Markos]

How is the total average cycle time calculated for a given project using Jira's Control Chart. When I look at the cycle time for all statuses I get one number, but when I average the cycle times for the individual statuses in a given project I get a different number. Shouldn't this be the same?

For example: 

• Average Cycle Time All Statuses: 6 weeks 9 hours 22 minutes
• Average Cycle Time Individual Statuses:
• Backlog: 3 weeks 5 days
• In Progress: 6 days 21 hours
• In QA: 5 days 12 hours
• In Staging: 3 days 15 hours
  
  

I want to reliably determine the cycle time, not only for the project as a whole but also for the individual statuses. Any guidance you can provide would be helpful. 

[Jakub Pierzchała]

Hi Stephen

Total cycle time is calculated as an average of sum of times each issue spends in each status.

It will not give you same result as sum of averages all issues spend in each status.

[Uditha Maduranga]

Is there any API that we can get that cycle time ?

[Danut M _StonikByte_]

Hi @Stephen Markos , 

Try our app Great Gadgets for Jira Server or Great Gadgets for Jira Cloud.

One of the 10 dashboard gadgets included is the Control Chart gadget, which is based on a Jira filter and is fully customizable. Optionally, it can display a Data table, which lists every issue and its numbers. 

See https://bitbucket.org/StonikByte/great-gadgets-add-on/wiki/Home#!control-chart-gadget

Danut

[Stephen Markos]

Hi there,

Just go to Reports => Control Chart => Refine Report => Columns and then select that status you want to track. Hoping the data is accurate. Hence why I'm asking the question to the community here.

Stephen

[JIRA_USER]

Hi Stephen,

I am looking for a way to get each status Time. I am far behind you. Could you please asisst me to get the time in each status?

Thanks in Advance!!!