Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How many times jira ticket field changes that's present in 'History' within our JIRA tickets

Lakshmi CH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 28, 2022

Hi Team,

 

Is there a way to get data/report on this kind of information that's present in 'History' within our JIRA tickets ?
Specifically, is there a way to identify when, or maybe how many times, that field (Product (multi line text field)) changes?
We have JSU, JMWE, and Script runner addons. We are on jira server 8.22.6.
-Thanks!

2 answers

0 votes
Vamsi Kandala
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 29, 2022

Hi @Lakshmi CH

I think there is no out-of-the-box solution for this.  You may want to check out the third-party apps in marketplace.

Please refer: https://community.atlassian.com/t5/Jira-Software-questions/JQL-for-value-changed-in-custom-field/qaq-p/1552247

Hope this helps.

Thanks,
Vamsi

0 votes
Deepak Rai
Community Champion
December 28, 2022

In Jira, the "History" tab displays a record of all changes that have been made to a ticket, including changes to fields such as the summary, description, priority, and more.

To see how many times a particular field has been changed within a Jira ticket, you can do the following:

  1. Navigate to the ticket and click on the "History" tab.
  2. Scroll down to the "Field History" section, which lists all of the fields that have been changed on the ticket.
  3. Find the field that you are interested in and look at the "From" and "To" values to see what the field was changed from and to.

You can also use the JQL (Jira Query Language) to search for tickets that have had a particular field changed a certain number of times. For example, you can use a query like the following to find tickets that have had the "Priority" field changed more than once:

project = PROJECT_NAME AND fieldChanged("Priority") > 1

This will return a list of tickets that have had the "Priority" field changed more than once. You can then click on each ticket to see the specific changes that were made in the "History" tab.

I hope this helps! Let me know if you have any other questions.

Lakshmi CH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 29, 2022

Hi @Deepak Rai ,

 Thank you for the qucik response. Yes we know we can check in the history. We are looking for to get report on that. I tried with the below jql, I haven't seen any function with fieldchanged in scriptrunner function. The jql returning error.

project in ("TEST Project") AND fieldChanged("Priority") > 1

jql.PNG

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 13, 2023

This was a post by an AI 'bot that has no understanding of Jira, please, ignore it for now, we're trying to get rid of all of them.

Like Monica Brazelton likes this

Suggest an answer

Log in or Sign up to answer