How the issues are showed in created Vs resolved chart

[venugopal123]

Hi eveyone,

I have a doubt on created vs resolved chart. On what basis chat displays issues here. I mean based on resolution field or workflow status?

[venugopal123]

HI @Ollie Guan ,

Thanks for your response.

What do you mean by "Resolution date" ? 

How do you decide an issue as resolved ? Suppose i have an issue (TEST-1) , here the resolution field has been set to "Fixed" but the workflow status is "In progress" . Would it show in created vs resolved chart ? 

So i need clarity here , how the issues are retrieved on the chart ? Is it based on "Resolution Field " or "workflow status"

[Ollie Guan]

Hi @venugopal123 ,

An issue is marked as resolved in a period if it has a resolution date in that period. The resolution date is the last date that the system Resolution field was set to any non-empty value.

https://confluence.atlassian.com/jira063/adding-the-created-vs-resolved-gadget-683542450.html