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How to Create a Custom Issue Key

Vitheya Monikha August 5, 2025

Hi ,

 

We are developing a custom app inside JIRA. JIRA provides a Issue key  for each issue. I would like to know if this Issue key code can be customized or changed from the developer side, or is it strictly managed by JIRA itself?

If managed by Jira, then How can I create a custom key for each issue

Thanks in Advance.

2 answers

5 votes
Kristian Walker _Adaptavist_
Community Champion
August 5, 2025

Hi Vitheya,

The issue key in Jira is auto-created based on the project key and the next number sequence available for the project. 

This cannot be overridden and changed as Atlassian does not provide any APIs to do this.

Regards,

Kristian

0 votes
Aron Gombas _Midori_
Community Champion
August 6, 2025

See what @Kristian Walker _Adaptavist_ wrote, but also note that you can technically add a "text type" custom field to your work items, and let your app manage the values in that field as "keys". In this case, your app should guarantee that the values are unique, non-blank and such.

I am not sure if it makes sense to introduce a second "key" concept though. It will just confuse everyone.

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