How to Create a Log Report for Logged Hours Upon Client Request

[Dennis de Laat]

I have the issue-325, where i logged hours on, my client asks for a log-report. How do i create that in Jira?

[Anton from JetHeads_io]

Hi @Dennis de Laat 👋

Jira Cloud doesn’t provide a built-in way to generate detailed work log reports that you can share with clients. You can see individual work logs inside an issue, but exporting or structuring them into a proper report isn’t possible natively.

That’s exactly where apps like JetTime come in. With JetTime you can:

• Generate full time reports filtered by issue, project, sprint, or user

• Break down logged hours by assignee, category, or custom fields

• Export reports (Excel, CSV, PDF) to share directly with clients

• Keep everything private and compliant since JetTime runs fully on Atlassian’s infrastructure

Here’s how a report could look, you can apply filter by a specific issue and customize the break-down:

👉 JetTime on the Atlassian Marketplace
— Anton, JetTime founder

[Anna Hutsaliuk_Grandia Solutions_]

Hi  @Dennis de Laat 

You can view the logged hours on the issue itself via the Work Log tab. But Jira’s native features are a bit limited when it comes to creating full log reports, especially if you want to show a breakdown of hours across multiple tasks for a client.
Some teams work around this by exporting worklogs using filters and adding them to Excel.

Alternatively, if you're open to using Marketplace apps, you might want to check out Report Hub developed by our team.
With Report Hub's Timesheet and Time Spent reports, you can quickly generate a report that shows:

• Time spent per issue by date
• Time logged by each team member
• Easy export to PDF or CSV

It's a simple way to turn logged work into a clear and client-friendly report-might be worth a look depending on your use case.
Hope this helps!

[Gökçe Karaduman-The Starware]

Hi @Dennis de Laat,

Jira doesn't come with a built-in screen for detailed worklog reporting.There are alternative methods you can use to achieve this.

1-Listing with JQL (Jira Query Language) + Export
You can't directly report worklog hours using JQL, but you can list specific issues. In this list, you can add the "Time Spent" field as a column. After creating this view, you can export it to generate a report showing the time spent.
JQL: project IN ("ERP") AND worklogAuthor = currentUser() AND worklogDate >= startOfYear()

2-API-based Worklog Reporting (For Technical Users)
An advanced solution: You can retrieve all worklog data using the Jira REST API and create custom reports.

Example endpoint:  GET /rest/api/3/issue/{issueIdOrKey}/worklog

3-Worklog Reporting Add-ons (Recommended)
 If you want detailed worklog reporting, I recommend using WorklogPRO, which offers advanced features like hierarchical grouping, customizable charts, and easy export options in PDF and Excel formats.

There is a report page where you can group worklogs by different users and create reports based on your needs, as well as a "Your Work" page that shows only your own worklogs and allows you to create reports using these worklogs.

 Thanks to the "Your Work" page provided by WorklogPRO, you can easily view and manage your worklogs within the selected date range, generate timesheet or calendar views based on these groupings, and export reports in PDF, Excel, or CSV formats. You can customize the report layout by adding any field you want as a column—such as total progress—giving you complete control over its appearance.

 
Disclaimer: I work for the vendor who developed this application.

[Rahul_RVS]

HI @Dennis de Laat 

As suggested by Karan a mktplace app can help here. If you are willing to consider one, take a look at our add-on.

Worklogs Time Tracking in Jira & Timesheets

With this add-on, you can easily view all time entries for multiple issues day wise / month wise, user wise, grouped by in a single view. Also filter worklogs created between a date range as shown below. Main features of the app -

• Create time reports in real time by grouping & categorizing data with aggregation
• Prepare your reports based on Project/Sprint/Issue Type/Assignees and various other filters
• Group your data to build more meaningful reports
• CSV Export
• Dashboard gadget
• Enter Time Spent for multiple issues from Timesheet screen

(Disclaimer: I am part of the app development team)

[Ewa Grabowska-Ptak_SolDevelo_]

Hi @Dennis de Laat

What do you mean by create a log-report from that ticket? Could you please elaborate what data you would like to see in such report? 

I represent SolDevelo and we offer time tracking apps. If you would like to see a report on which user has spent how much time on the specific ticket, you can achieve that with Worklogs - Time Tracking and Time Reports, lite Time Tracker. 

On the screen below, you can see a report showing all jira issues and time spent by user. Is this something you are looking for? If you wish, you can use filter by JQL to display only specific jira issue.

Of course, Worklogs as an app gives you even more reporting possibilities. You can create reports based on every Jira issue field (including custom fields) and time log, export reports, display on dashboards and customize with many options. If you are interested, we can meet on a demo call for a complete walkthrough.  

I am curious on you use case, so I would be grateful if you could confirm if this is helpful to you or if you are looking for something different.

Best regards,
Ewa
SolDevelo Team

[Karan Sachdev]

Hey @Dennis de Laat

Unfortunately, we don't have extensive reports related to work logs. You can include the "Time Spent" field as a column in the issue search to view the time logged against each issue.

Alternatively, you may explore the Marketplace for time tracking apps that offer extensive reports and timesheet like features. (https://marketplace.atlassian.com/search?query=time+tracking&hosting=cloud)

Thanks!