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How to add Organizations field in Business Projects?

Marcos Martins
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August 28, 2020

I'd like to add Organizations field in Business Projects, but the information is always "search fails". This field is used by Jira Service Desk well.

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Stephen Crandell
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August 28, 2020

Unfortunately, the Customers and Organizations are Jira Service Desk specific. They cannot be added to non-SD projects. Jira is kind of misleading since you can update the Organizations field context and add the field to a screen but, they will not show up.

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