How to add a tag/label to the user profile if the user is part of a specific group

[Suresh Sakhare]

Hi,

I am looking for a solution to efficiently identify whether a user who picked(Assignee,Reporter) on an issue is a customer or an internal employee. I am considering adding a label similar to the one we see when a user is inactive. If anyone has any ideas on how to implement this, please let me know.

Thanks,
Suresh

[Laura Pellizzari]

Hi, In my company we group internal users within Okta group (https://help.okta.com/en-us/content/topics/users-groups-profiles/usgp-about-groups.htm), so we are able to create dashboard that shows everything that has an Internal Assignee/Rrporter and dashboard that shows External Assignee/Reporter.

Once you set your Okta group then the filter should be the following: 

project is not Empty and reporter not in memberOf(" Okta group name")

the same for assignee

regards

Laura