How to add to an Email Notification a custom field using Jira OnDemand

[ChristopherSonnenburg]

We have custom fields that we wish to add to our email notifications but we cannot find how to add custom fields to outbound email on Jira OnDemand. Is there a way to add custom fields to email notifications for Jira OnDemand?

[JohnA · Accepted solution]

Hi Christopher,

I'm sorry to say that it isn't possible to customise the outgoing emails for OnDemand instances because this is a restricted function on the OnDemand platform, as it requires customisations that aren't permitted on the platform. You can see a list of things that can't currently be done on the OnDemand platform here: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

All the best,
John

[Vladimir Horev _Raley_]

Check this out: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo

Specifically, regarding access of custom fields:

{{#issues}}{{#fields}}

{{customfield_10000}}

{{/fields}}{{/issues}}