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How to allow external people (w/o JIRA licence / access) creating a JIRA ticket thanks to an email ?

How to allow external people (w/o JIRA licence / access) creating a JIRA ticket thanks to an email ?

Hello Community,

How to allow external people (w/o JIRA licence / access) creating a JIRA ticket thanks to an email ?

Many thanks,

Mehdi

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You will need to use the incoming mail handler set up with a default reporter:

https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html#:~:text=Once%20you%20have%20configured%20Jira,open%20the%20Incoming%20Mail%20page.

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Many Thanks Aiden ! Works well indeed.

Mehdi

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