How to assign permission to non administrator user to view and edit custom fields?

[Rishi Kumar]

I am a jira administrator and created a custom field. The other users are not able to see this custom field on screens but I am able to see. I believe I need to give permissions to other user so that the custom field can be accessed by them. Please help and let me know how I can give other users permission.

[Suhas P]

Check if the default custom field context includes the the project and issue type in which user is creating an issue. You can check this in Issues >> Custom Fields >>Configure

Other possibility is that the field is enabled in Field configuration scheme used by the project.

[Alex Christensen]

If you're having further issues after trying what Suhas mentioned, I would also check the "Configure Fields" menu on the Create/Edit screens for issues. In that menu, users can choose to hide/remove fields - sometimes, my users do this and I end up spending a lot of time trying to troubleshoot a problem that doesn't really exist. :)

Here's a screenshot of where that menu is.