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How to auto assign to a particular person that changes for every project (not group)

Kathryn Swearingen
Contributor
October 16, 2022

We use Jira Cloud. We update websites and for each website project we have the same roles but those roles are assigned to different people, per project. 

Roles -- these are people who change for each website project that we do (note: these are not fields that we have in Jira issues):

  • Developer
  • QA Tester
  • Agency
  • Usability
  • Brand

For each website project those roles are assigned to different people. 

How can I define who (specific person; not group) is fulfilling that role for the project so that I can write auto assignment rules to that specific person? 

More details:

  • The 50,000-ft view of our workflow is (and where I want to build auto-transition/assign rules at each step):
    • Agency delivers Build Kit
    • Dev and QA reviews BK and opens Bug issues 
    • Once all BK Bug issues are "Done" then BK is accepted; dev begins
    • Developer makes edits; closes their Task issue (per web page)
    • QA tests against BK; opens Bugs and assigns to the developer
    • Once all Bugs are closed, QA closes their Task
    • UAT starts: first agency, then second is Usability, then third is Brand (all open Bugs for their feedback and when all of their Bugs are closed UAT goes to the next in line)
  • We have 1 Jira project in which we run many website projects (I use Components to separate them from each other; defined by domain)
  • Every Jira issue created for the website project is created through Automation, and I make heavy use of labels to help with other linking rules I have in place (ex: every issue that is assigned to the developer has a label that is specific to the role of developer, and so on)
  • Every issue is associated with a Fix Version, which I use in a lot of my rules, especially in order to find issues associated only with that website project

I understand the basics of Jira Automation and how to write transitioning and assigning, but I'm tripped up at how to assign to a specific person for these roles for each website project that is associated in our one big Jira project. I've never created a variable before, etc.

1 answer

0 votes
Arkadiusz Baka
Contributor
October 16, 2022

I don't know if i undersatnd correct?

  • you have an one jira projekt
  • issue in this project have field: 
    • developer
    • QA Tester
    • Agency
    • Usability
    • Brand
  • and you want to create automation rule that assign persons to this fields?
Kathryn Swearingen
Contributor
October 17, 2022

Hi, 

To answer your questions: 

  • you have an one jira projekt <-- correct, 1 Jira project from which we manage many website projects
  • issue in this project have field: <-- incorrect. I didn't call those fields. I called those "roles" meaning we have many project stakeholders who will interact in Jira for their role, and those people change from project to project. 
    • developer
    • QA Tester
    • Agency
    • Usability
    • Brand
  • and you want to create automation rule that assign persons to this fields? <-- No. As those are not fields, I am not looking to assign people to those fields. 

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