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How to automate multiple custom field selections?

sangeun kwak March 5, 2023

In this project, these custom fields are created for each issue type.

'Custom fields 1-4' have values a, b, c, d depending on the field the user selects,

and 'Custom field 5' is a common field created to manage the data.

All of the custom fields are checkboxes, so you can select multiple options, which increases the number of cases.

2023-03-06 13;04;23.PNG

When I create an issue, I want to put the selections for custom fields 1-4 into custom 5.

 

 

20230306_132159.png

I've automated moving the custom field values and it works.

But, I set up the automation with an IF. If the value in A succeeds, the value in B does not get imported.

This is a problem.

 

2023-03-06 13;03;56.PNG

As shown in the image above, I want to get the multi-select values automatically.

Is there a solution? If you know, please help me.

 

 

1 answer

1 accepted

3 votes
Answer accepted
sangeun kwak March 5, 2023

I solved this.
If you have a better way, please let me know :) 

 

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20230306_161913.png

 

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