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How to avoid notifications when the field is updated in the jira ticket.

Lakshmi CH
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August 19, 2020

Hi Team,

 We have added two fields in multiple jira projects, watchers, assignees are getting lot of unwanted notifications when some updated those field. How to avoid these notifications when we updated the ticket with minor changes.

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gilbl
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August 19, 2020

Simply modify your project notifications, under project -> settings

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Haddon Fisher
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August 19, 2020

You might be able to hack the 'issue updated' event itself, but I think the safer course of action would be to:

  1. Make a new custom event
  2. Hack JIRA to fire this event instead of 'issue updated' whenever any field except the ones you identify is updated
  3. Switch your notification scheme to use this new event instead of the default 'issue updated' one.

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