How to call the field 'components' in the automaticn email?

[Jeen Jeong]

I used automation to send an email with the overdue issues.

I can see key and summary from the emails received from Jira but the components is empty.

How can i fix this problem so the components are showing in the email?

<ul>
{{#lookupIssues}}
<li>{{components}} - {{key}} - {{summary}}</li>
{{/}}
</ul>

 Thank you .

[Victor - Modus Create]

Hi @Jeen Jeong ,

Based on what you've described, I'd say that Notification Assistant for Jira might be an alternative for you to reach out your goal:

- https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview

It might help you with adding more details on the notifications if needed.
Hope it helps.
Cheers,
Victor

[Bill Sheboy]

Hi @Victor - Modus Create 

As a reminder...when recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording. For more information about this, please see:

Atlassian Community online guidelines | Marketplace + Solution Partners | App Central

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723

Kind regards,
Bill

[Valerie Knapp]

Hi @Jeen Jeong , welcome to the Atlassian Community and thanks for your question.

You need to use different syntax to mention the components an automation email.

Please see the documentation her e - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.components-- 

You have to write something like this - {{issue.components.name}}

Hope this helps.

Cheers

[Jeen Jeong]

<ul>
{{#lookupIssues}}
<li>{{issue.components.name}} - {{key}} - {{summary}}</li>
{{/}}
</ul>

I have changed as suggested, but still not working. Leaving empty.
Do you see anything wrong in my syntax?