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How to change a user's email address?

Amber Archambeault
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July 27, 2018

Since moving away from user names, I understand a user's e-mail address is their unique identifier.  That said, we have a long-term user whose e-mail has always been incorrect and we'd like it changed, but I don't seem to have an ability to change it, and we don't want to delete it because this is a long-term user with a lot of tickets she is watching/following, etc. Can someone from JIRA manually change it for me?

1 answer

0 votes
Brant Schroeder
Community Champion
July 27, 2018

Cloud account email addresses have to be changed by the user.  He or she can change his or her email address by going to http://id.atlassian.com

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