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How to change the fields displayed on the screen based on the issue types?

송승용
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September 6, 2023

How to change the fields displayed on the screen based on the issue types?
For example, when the issue type is a bug or an inquiry, the fields to be written is different, so it is necessary to configure the fields according to the type, but I cannot find a way to apply it.

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Chu Dam
Community Champion
September 6, 2023

Hi @송승용 

In order to be able to configure screens and fields based on issuetypes, you need to understand how issue type screen scheme are working. 

It is all explain here in this documentation: https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-type-screens/

An issue type screen scheme associates a screen scheme (which defines mappings between screens and issue operations) with issue types. Hence, an issue type screen scheme allows you to specify different screens for different issues types when used for the same issue operation (e.g. 'Create Issue') in a given Jira project. 

There is also a nice diagram explain how configuration are working together linked to a jira project: https://community.atlassian.com/t5/Jira-articles/Configurations-overview-Understanding-Jira-schemes/ba-p/1894016

I hope this helps.
Dam.

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