Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to change two different email accounts that are tied together?

christie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2018

I invited two members to join my board but it's seems that I accidently selected an existing email adress that is different. When one tries to access his Trello account it changes the password of the other member. It's seems that both accounts are related to the same email but has different name. How can I fix that? 

 

Thank you!

1 answer

0 votes
Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2018

Hi Christie,

The best way would be to ask one of them to change it's email.

By accessing the id.atlassian.com, they can change the email.

Once one of them change it, it should be fixed.

If you want do to it yourself, the process would be to delete the user's account and add them again, with the correct emails.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events