The obvious answer is that you need to click on a transition out of the current status.
But, you need to check that
- There is a transition
- You have the permissions to use it
Have a look at the "workflow diagram" (most people set up JIRA so that users have the option to view it next to the status on the issue view). Does that show any outgoing transitions?
If it does not, then your workflow does not allow it. Given the name of the status, I doubt that is the case, so the next step is to log in as an administrator and go look at the workflow in the admin screens. Find the workflow in use (check the workflow scheme for the project), open it up and look at the transition(s) leaving that status, checking specifically the "conditions". You will find that your account, or something on the issue, is blocking the transition.
Two other things though. You should check also that you have the permission "transition" in the permission scheme (I very much doubt this is the problem, as it would block you from using all transitions). And then, if all the conditions are ok and you can't find anything else wrong, then there's a known issue in JIRA where data gets corrupt and the symptom is "can't transition an issue" - run the integrity checker functions for workflows to see if that is the problem here.
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