How to copy or export/import issues between Jira projects while retaining all fields?

[Tharunkumar B]

have a project in Jira, let's call it Project A, which contains 15 issues. I need to copy or export/import these issues to another project, Project B. However, after migrating the issues, I've noticed that some fields are missing. Here’s a screenshot showing the missing fields:

(Project A having tabs and fields also but once move or copy or import the data to Project B tabs and fields are missing)Can you suggest best way to migrate the issue.

[David Matthew · Accepted solution]

This is how you would copy or export/import all fields between any two projects in Jira.

1. Exporting Issues :
- Make sure you are in the project from which you want to export issues.
- Use filter to select all issues you want to export.
- Click the button <Export>, and choose the format: CSV, Excel.

2. Modify the Exported File :
This should correctly fill all information with the field configuration of the target project.

3. Importing Issues :
Destination project
Jira Settings > System > External System Import
Select the file format, such as CSV or Excel, that was exported.
Upload the file, then map fields to the destination project's fields.
- Complete the import.

4. Alternative Approach - Bulk Update :
- Bulk update in Jira is another mechanism that can be leveraged to move issues between projects.
- Filter issues in the issue navigator, then use Tools > Bulk Change.
- Follow the wizard to move the issues into the new project.

These steps ensure that all fields are carried forward.

[Tharunkumar B]

@David Matthew ,Thanks for Info

I tried both way,but Once Migrated all issue ,tabs and field are missing in all issues.Is there any way to fix this issue

[Tharunkumar B]

@David Matthew ,Please suggest solution ,How to fix this issue

[Trudy Claspill · Accepted solution]

Hello @Tharunkumar B 

How are you importing the issues? Are you using a CSV import? Such a process will not create tabs and fields in the destination project. Those have to have been already set up in the destination project.

[Tharunkumar B]

@Trudy Claspill ,

Using CSV Import, First I create a destination Project with shared Configuration of Source Project. and then Import data into Destination Project.Once done these tab and field are missing ....and also I tried Bulk Copy Issue also.....is this issue with screens or now need to manually update the fields in issue or any options or suggestions.

[Tharunkumar B]

@Trudy Claspill ,Please suggest better solution