How to correct a f***ed up menu item?

[Anja Gawlik]

Hello everybody!

Somehow someone who was in my new company before me managed to f**k up the Dashboard-Link in the top menu (in German "Startseite"). I have searched through the filesystem and the translation-files, but I cannot find where this "S<u>t</u>artseite" is coming from. Can anyone point me to the source of this?

Thanks a lot!!

Greetz, Anja

[Sebastian O. · Accepted solution]

Found the solution: Older version of JIRA got a "German (Germany) Language Pack" as Plugin. I have removed the Plugin with an other update but it came back with the last update. After disabling the plugin the spelling mistake was away.

[Anja Gawlik]

Yippieh! That worked for me too! Strange enough that in "safe mode", where all plugins should be deactivated, the mistake was still there.. 
Thanks man!!

[JL]

I encountered this issue after doing a fresh install of Jira Software 7.7.1.

I could reproduce it on two test systems and our productive system.

I ended up uncompressing <installation path>/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-de_DE-7.7.1.v20180122100646.jar, correcting these two keys:

com/atlassian/jira/web/action/JiraWebActionSupport_de_DE.properties:alt.text.home=S<u>t</u>artseite
com/atlassian/jira/web/action/JiraWebActionSupport_de_DE.properties:menu.dashboard.header=S<u>t</u>artseite

compressing it back and replacing the original file with the newly generated file. After a Jira restart, the menu bar was correct.

[Marian Brandzanic]

Hi Jaume, where did you find those keys in this uncompressing jar? In wich file? Thx

[JL]

Sorry for not being clear enough in my comment... After uncompressing <installation path>/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-de_DE-7.7.1.v20180122100646.jar look for this file in subfolder com/atlassian/jira/web/action/:

JiraWebActionSupport_de_DE.properties

There you will find these keys:

• alt.text.home
• menu.dashboard.header

Correct them and restart Jira.

[JL]

I just found out that versions 7.7.2 and 7.8.0 solve this issue, see: https://jira.atlassian.com/browse/JRASERVER-66732?src=confmacro

[Sebastian O.]

Same behavoir in our german JIRA 7.2.4 environment. The error occured after updating from JIRA 6.x. Interesting thing is that a second german JIRA 7.2.4 instance doesn't have the problem. This instance was a fresh installation with JIRA 7.0.4. Does anyone have a solution for the problem?

[Anja Gawlik]

We are on 7.2.7 now and it may well have happened because of the update a few months ago. Unfortunatelly all admins use jira set to English.

I think we may have a trace here...

[Alexander Post [venITure]]

A customer of us does have the same problem. I didn't find the cause. I know that the clean version (without Addons) does not have this bug. 

My workaround is to intall InProduct (https://marketplace.atlassian.com/plugins/com.atlassian.translations.jira.inproduct/server/overview) and translate it manually. 

Otherwise you need to deaktivate all user-installed Add-Ons and active each again to find the cause. 

Installing a newer language file did not help.

[Anja Gawlik]

I have deactivated all plugins in the staging environment and it was still there. But thank you for the link, this may help :)

[Nic Brough -Adaptavist-]

It looks like a botched attempt to "translate" the word Dashboard.  You've checked the file system which is exactly where I'd start, but the translations are bundled up into compressed files - did you check those too?

Also, do you have a developer tool like firebug you can use to inspect the raw html of the button?  To see if it's coming out with the html tags plain, or they're being inserted later by javascript?

[Sam Hall]

Another place to check is the 'Announcement Banner' to see if there is any code in there:

Look at Admin > System > Announcement Banner (find it under the 'User Interface' heading).

[Anja Gawlik]

I probably should have said more clearly that it is the top menu where the problem is. The announcement banner is completely empty.

Thanks anyway! 

[Sam Hall]

I mentioned this becasue it's possible to include JavaScript code in the announcement banner that alters the appearance of the top menu.

[Jobin Kuruvilla [Adaptavist]]

It could be coming from an add-on. Check the list of user installed add-ons under UPM and disable the suspicious ones to see if it is removed.

[Anja Gawlik]

I switched to safe mode, but the error is still there. Do you know, where in the database or filesystem the words for the top menu are stored?

[Jobin Kuruvilla [Adaptavist]]

Check under System Information to find out modified files in a standard JIRA installation. Maybe one of the files is modified to include the new item.