How to create JQL to match name mentions?

[Paul Dilley]

I want to create a JQL query that filters issues by any issue that has at least one mention of my name in the comments

The JQL looks like this:

project = ENT AND comment ~ "@Paul Dilley"

Only a subset of the issues show up in the search results. I can find issues with my name mentioned in the comments but they don't show up.

What am I doing wrong here?

[Tuncay Senturk · Accepted solution]

Hi @Paul Dilley 

As far as I know you can't filter comments with user mention that way. It will search the words in quotes regularly.

However there is a known issue for Jira. You can check that out

https://jira.atlassian.com/browse/JRACLOUD-27594

[Paul Dilley]

Thank you, that bug answers the question.

[Tuncay Senturk]

You're very welcome

[hudziakp]

You can also try plugin User Mentioned JQL  (but it only works for Jira Server)
After installation  it will start collecting all mentions, and you will be able to find ticket via query and build dashboards around it. Also it tracks if you replied under this ticket already or not.