How to create a workflow transition

[Chethana Hashani]

I need to edit transition of the workflow. Steps were followed to change transitions are as the below,

Diagram in the workflow -> Add transition, and then I got the below view,

Then I tried to create a transition and I am getting an error as the below screenshot,

Can you please guide me to create transitions in this customized work flow?

[Prakhar Srivastav {Appfire} · Accepted solution]

Hi @Chethana Hashani

Please refer to the below documentation :

https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

Regards

Prakhar

[Chethana Hashani]

Hi Prakhar,

Thanks a lot for this. I followed steps according to this documentation and it worked!

Thanks a ton !

Cheers,

Hansi

[Yogesh Mude · Accepted solution]

Hi @Chethana Hashani

To add the transition in workflow...you need jira admin permission.

Admin --> Issues --> Workflow find the workflow on which you want to add the transition and then Edit it.

You can add the transition in two ways...first one...by Dragging and drop the transition from the source status to destination status, another one is clicking by Add transition button as you shown in the above image.

[Chethana Hashani]

Hi Yogesh,

I have been granted admin privileges and I reached to "workflow" tab by following the below set of steps,

I need to edit transitions of "CAL: Software" workflow. So I followed the below set of steps,

[Chethana Hashani]

Hi Yogesh,

I found the way to do that and I got that error message because I tried to add transitions to an active work flow. I had to inactive the work flow first and then I was allowed to add transitions. In order to inactivate the workflow, I had to take a copy of the workflow and save it using a name

Thanks a lot for your support :)