How to delete custom fields of deleted Jira Service?

[Sven]

Hello all,

we have tried Jira Service Desk and disabled it. Unfortunately, the custom fields cannot be deleted as they are still linked and marked as locked. What can I do to delete these fields?

Best,
Sven

[SAJESH S F]

We are also in a similar situation. Saw a few links in the forums. Were you able to resolve the issues? I have also created a support ticket.

1. https://confluence.atlassian.com/jirakb/unlock-a-locked-jira-software-server-or-data-center-custom-field-779158866.html
2. https://community.atlassian.com/t5/Jira-questions/two-flagged-fields-found/qaq-p/1809857
3. https://support.atlassian.com/requests/JST-1100652/