Hello, I've created accidentally the second organisation and how can I delete this because system says that I have products to delete but I think I deleted all, organisation name: natpawkapusta-1724446586820
Hi @[deleted] , welcome to the community.
see if the following article helps - remove-domains-and-products-from-your-organization
Hi @[deleted]
Welcome to Community :)
Before your delete the org you need to delete the products and site, I see the products are deactivated,
Also some additional information
We retain the site's deactivated products for a certain period of time before they can be permanently deleted.
Data retention is based on the billing experience. If you have the original billing experience, you can delete the organization the first day after the products are fully deactivated.
If you have an improved billing experience, you have to wait an additional 60 days after the products are deactivated to delete the organization.
You can refer to this documentation which explains the deactivation and deletion process timeline -
How soon can you delete the organization
Once the site is deleted you can delete the organization from your end by following the steps mentioned in this documentation- How to delete an organization
if you wish to expedite the process of deleting the site and not wait for the waiting period then please reach out to : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/
Thank you,
Prachi
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.