How to display data on how many times a ticket passes between two or more status'

[Daniel Barber]

Im interested in how best to represent data on tickets that have switched between particular status' multiple times. Eg, In Testing --> Reopened --> In Testing, etc

I would like to represent this data to stakeholders. Is there a gadget or report that would serve this purpose well?

[Mariana_Pryshliak_Saasjet]

You can try Time between Statuses!

This add-on lets configure Status Groups with start/pause/stop statuses for calculation and generates a report based on this data. You will have the ability to set time limits for each Status Group and notification for overdue issues.

 
I hope, this info helps you

[Vikrant Yadav]

Hi @Daniel Barber  you can achieve this by using Scripted Field of Script Runner plugin.

https://library.adaptavist.com/entity/times-an-issue-was-in-each-status

This question also get solved by Community, you can check out this link :- 

https://community.atlassian.com/t5/Jira-questions/How-can-I-count-number-of-times-an-issue-was-in-each-status/qaq-p/793672

https://community.atlassian.com/t5/Jira-Core-questions/Display-Time-in-Status/qaq-p/203600

[Gökçe Gürsel {Appfire}]

Script Runner is a great recommendation. Script Runner offers a lot of great features.

You can also check this guide out: https://jonathonsenese.atlassian.net/wiki/spaces/PKB/pages/2490369/Quick+and+easy+way+to+create+a+Days+in+Status+field+for+Jira+Server+or+Cloud#Step-2.-Create-a-number-field-for-displaying-the-“Days-in-Status”

[Emre Toptancı _OBSS_]

Hello,

Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need (and more)

Using Time in Status you can see how many times each Status or each Transition in the workflow was used.

You can get these counts as an issue list or you can have Time in Status calculate sums or averages, grouped by fields you pick (For example, average number of reopens per project and assignee). 

Timepiece - Time in Status for Jira

EmreT

[Mehmet A _Bloompeak_]

Hi @Daniel Barber ,

You can try Status Time app. It provides status count report apart from status time report.

If you are looking for a free solution you can try the limited version of it Status Time Free