How to display full user name instead of ID in user picker?

[Raju KC]

How to display full user name instead of ID in user picker?

Any suggestions?

[Udo Brand · Accepted solution]

I doubt this is possible without changing the code.

It displays what is stored in the database (JIRAISSUE respectively COSTUMFIELDVALUES which is the ID) only when you search (pick) a user the application looks in CWD_USER where user name and email is stored.

[Raju KC]

But in view screen, Full user name is displayed.

[Udo Brand]

you're right under the people section the user names are displayed. Even the standard user picker (Reporter /assignee) have in Edit Screen the names displayed but not cutomfields user picker.

I haven't seen a way to change that behavior for customfield user picker.

[Peter Runcie]

I also have this problem and its confusing to users. I expected that onscreen behaviuor of custom user picker fields would be the same as standard user picker fields such as Assignee and Reporter.

[Darius]

Hi All,

This happens for me only in a particular project while updating the comments section.

when I try to mention a group in the comment section it uses only the ID but not the group name.

eg, if there is a group created as atlassiansupport[L2-ops], while mentioning in the comment as @atlassiansupport it picks the ID as L2-ops rather than showing as atlassiansupport.

This happens only to a specific project. Suggestions please where do I miss.

[PhillipS]

See my answer to this issue here:
https://community.atlassian.com/t5/Jira-questions/How-to-display-user-name-of-user-picker-field-in-Jira-Issue/qaq-p/594798#U681988

[Matt Taylor]

no response atlassian?