How to export Transition data and attachments

[Kevin Parisot]

Is there a way in Jira Software (we are v8.1.0) to export the FULL contents of the ticket, including Transitions and attachments?  Our Sarbanes auditor is asking for that info for dozens of tickets.

[padraik]

Not that I am aware of.  I would provide them with a matrix of workflows being used by the project/tickets in question.  That way if it's a "Story" in "myProject" they would be able to check the matrix you provided, identify the correct workflow, and know which transitions are there.

As to the attachments, bulk downloading them is best done with either an addon from the marketplace, or for Jira Cloud, can use this script written by one of the Atlassian Support Engineers to download the attachments from Filters.

https://bitbucket.org/snippets/atlassiansupportprojects/nedyBb/download-files-attached-to-the-issues