How to filter tickets that have not been estimated since a while

[Deleted user]

Hello, everyone! 

I would like to see, how many days does it take to estimate several tickets since they've been created, so that I do not loose or forget about them after time... It looks like I can't do much with originalEstimate... Maybe there is another solution, I am not aware of....

Thanks a lot in advance!

[Jack Brickey · Accepted solution]

Hi Evgeniya and welcome to the Community. The request is a bit ambiguous but I would offer the following solution to see if it meets your needs.

Create a filter and add a subscription that reports daily.

example filter...

project = myproject and originalestimate is empty and createdDate > startofday

you can play w/ the createdDate component to achieve your goals.

[Pete Singleton · Accepted solution]

Do you have a specific workflow status for when they are estimated?  At that point you could add a new field "Estimation Date/Time" to capture the timestamp.  You could then compare this to the Creation Date of the Jira ticket.

Or, if the issue sits in a state while being estimated, you could use the Time in Status addon to see how long each item sits there before moving on.