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How to find my Jira cloud hosted location?

Jira Admin August 18, 2023

How do I find my Jira cloud hosted location

2 answers

2 accepted

3 votes
Answer accepted
Jack Brickey
Community Champion
August 18, 2023

reach out to Atlassian support. Here is a link to document that might help, however I believe if you were on Standard you will be unable to determine this information directly. understand-data-residency . With premium you can choose your location.

2 votes
Answer accepted
Utkarsh Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2023

Hi @Jira Admin Welcome to the Atlassian Community.

You can go to admin.atlassian.comSecurity > Data residency 

If a product is PINNED to a location, its in-scope data is held in place there. By default, it is Global which means that data can be anywhere in the Atlassian cloud in the AWS region.

You can change it by following the steps mentioned here

The option to change the data residency is available for Jira Software, Jira Service Management, Jira Product Discovery, and Confluence with Enterprise, Premium, and Standard plans. It’s also available for Jira Work Management with Standard plans.

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