Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to get a list of issue(tickets) you work on(commented on) within last week or n(number) days?

BinitP
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2017

I work on many issues(tickets) and I have to send out a weekly report to my manager a list of tickets. When I am so busy it's easy to forget to add the ticket to my list... so is there a way I can get the list of tickets(issues) you worked on(commented on) within last week or n(number) days?

1 answer

0 votes
Brant Schroeder
Community Champion
September 19, 2017

Use the "WAS" operator for issues you worked on - http://confluence.atlassian.com/display/JIRA/Advanced+Searching#AdvancedSearching-WAS, e.g. (Assignee WAS "Dan Horne" OR Reporter WAS "Dan Horne") BEFORE <DATE> ?

The second question can only be answered with the participant field of the toolkit plugin. There you will be automatically added to the participants field if you enter a comment and then you can filter on that.

BinitP
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2017

Hmm.. the workflow is bit different here. in most cases, I am not assignee. And in most cases, my lead will just add a comment and assign the ticket to me. But ticket it self-was never assigned to me. It is just part of the comment section.

 

Also, how do I find toolkit plugin?  

https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/cloud/overview

?

 

Is it free or paid? 

Brant Schroeder
Community Champion
September 19, 2017

Yes that is the correct plugin.  https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/cloud/overview  Participant is a read only custom field that you can add to you screen and then query off of it after it is in place and begins recording participation.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events